Privacy Policy

1. Information We Collect

At Herllcasre, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect and how we use it.

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and transaction history
• Health and Fitness Information: Physical condition, fitness goals, health history, and dietary preferences (collected only with your explicit consent for personalized programs)
• Communication Data: Content of emails, inquiries, and feedback you send us

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and general location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referral source
• Device information (screen size, mobile identifiers)

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Our Services

• Processing and fulfilling course and retreat bookings
• Creating and managing your account
• Developing personalized fitness and nutrition plans
• Processing payments and sending receipts
• Providing customer support

2.2 Improving Our Services

• Analyzing website usage to enhance user experience
• Developing new features and programs
• Troubleshooting technical issues
• Conducting research and analytics

2.3 Communication

• Sending essential service updates and notifications
• Responding to your inquiries and requests
• Providing information about programs you've expressed interest in
• Sending marketing communications (with your consent)

2.4 Legal and Safety Purposes

• Complying with legal obligations
• Protecting our rights, property, and safety
• Detecting and preventing fraud and abuse

3. How We Share Your Information

We may share your personal information with:

3.1 Service Providers

We work with trusted third-party service providers who perform functions on our behalf, such as:

• Payment processors
• Email service providers
• Web hosting and cloud storage providers
• Analytics services
• Customer support services

These providers are contractually obligated to use your information only for the services they provide to us and are prohibited from using it for their own purposes.

3.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

3.3 Business Transfers

If Herllcasre is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Correction

You can access, update, or correct your personal information by logging into your account or contacting us directly.

4.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

4.3 Deletion

You can request that we delete your personal information, subject to certain exceptions provided by law.

4.4 Objection and Restriction

You can object to or request restriction of the processing of your personal information.

4.5 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us directly

4.6 Cookie Preferences

You can manage your cookie preferences through our cookie consent tool or your browser settings.

5. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide certain functionality.

5.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and remember certain information about your visit.

5.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Allow the website to remember choices you make and provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

5.3 Managing Cookies

You can control cookies through our cookie consent tool when you first visit our website. You can also manage cookies through your browser settings, which allow you to delete existing cookies and set your browser to block cookies in the future. However, disabling certain cookies may limit your ability to use some features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the security of your data transmitted over the internet.

7. International Data Transfers

We may transfer, store, and process your information in countries other than your own. These countries may have different data protection laws than your country of residence. When we transfer your information internationally, we take steps to ensure that your information receives an adequate level of protection, including through appropriate contractual safeguards.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Herllcasre
Flat 19 King Rue
Martinmouth, BL7 8BW
United Kingdom

Email: privacy@herllcasre.com
Phone: +44 509 635 6464

We will respond to your request within 30 days.